Data Protection

Car Rental doo company with its registered office at Jurija Gagarina 25, 11070 Belgrade, company registration number: 20128003, tax identification number: 104246466, is a holder of the AVIS license for the territory of the Republic of Serbia and, on this occasion, is informing its customers/users about the processing of their personal data. Data is processed in a lawful, fair and transparent manner, which ensures adequate protection of personal data. We collect only the necessary, basic information about our customers/users (first and last name, e-mail address and contact phone) for business, in accordance with good business practices, for the purpose of acting on the customer's/user's request: informing customers/users (making offers) according to the inquiry, informing customers/users about the current status of the case and informing customers/users about the services we provide based on their consent.

We keep the data for the period necessary to achieve the purpose of processing, the existence of the request, or until the moment when the customer/user voluntarily cancels the Consent for Information. The customer/user can email us at: vladimir.stojsic@avis.rs, forward the Request for Revocation of Consent. Revocation of consent will not affect the admissibility of processing performed on the basis of consent prior to revocation.

On our behalf, we warrant to protect the privacy of all our customers/users and that the collected data will not be used for any other purposes in accordance with the Law. Our customers/users have a choice including the ability to decide whether or not they want to be deleted from the mailing list. All customer/user data is kept in strict confidence and accessible only to employees who need this information. All employees of Car Rental doo are responsible for respecting the principles of privacy protection.

The customer/user has the right to file a complaint to the Commissioner for Information of Public Importance and Personal Data Protection, if he/she considers that the processing of his/her personal data has been performed contrary to the provisions of the Law. The complaint can be submitted in writing to the address: Bulevar kralja Aleksandra 15, 11120 Belgrade or electronically to: office@poverenik.rs
The customer/user is obliged to check the correctness of the data when entering it. If an incorrect entry occurs, you can contact us via Contact form or by calling: 0800 200 100 or 011 20 97 062.

In addition to the above, we collect, analyze and process statistical data about our services that our visitors request, as well as about individual parts of our website that they visit. We use this information to improve our offer and the appearance of our pages, as well as to enable you to use them more easily, securely and conveniently.

Consent and Change of Terms

Using our services implies your consent to the General terms of rental. Car Rental doo is committed to adhering to all of the above, and all changes hereto will become valid only after publishing on this page and with the sending of e-mail notifications to all registered users.

Personal data protection officer
First and last name: Vladimir Stojšić
Address: Jurija Gagarina 25, 11070 Belgrade
Email: vladimir.stojsic@avis.rs
Phone: +381 62 800 21 80